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HOW IS DYNASTY HEALTH CARE REGULATED

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WHAT IS THE CARE QUALITY COMMISSION?

The Care Quality Commission (CQC), is the independent regulator of health and adult social care in England. CQC Register health and adult social care services that meet the ‘fundamental standards’ of quality and safety. They ensure that the health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

KEY QUESTIONS ASKED BY THE CQC

• Is it safe? Are you protected from abuse and avoidable harm?

• Is it effective? Does your care, treatment and support achieve good results and help you maintain your quality of life, and is it based on the best available evidence?

• Is it caring? Do staff involve you and treat you with compassion, kindness, dignity and respect?

• Is it responsive? Are services organised so that they can meet your needs?

• Is it well-led? Does the leadership of the organisation make sure that it’s providing high-quality care that’s based around your needs? And does it encourage learning and innovation and promote an open and fair culture?

MEMBER OF THE UNITED KINGDOM HOMECARE ASSOCIATION (UKHCA)

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